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  • #1575
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    Ina
    Participant

    Hi @admin , did you hear anything from your Ancestry contact? I would still like to purchase AncestryDNA but it doesn’t seem possible for a person living outside the US – something I find really odd.

    #1392
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    Ina
    Participant

    Okay, sorry for the monologue here but I just found the answer to my own question by signing up for the UK version of the site instead. Their product is currently only available inside the US. You can read along here:

    “Welcome to AncestryDNA

    The AncestryDNA product is not currently available for purchase outside of the United States. As a valued Ancestry.com customer, you will be notified once AncestryDNA is available in your country.

    Please note that dna.ancestry.com is a website operated in the United States and your use of the dna.ancestry.com site and the DNA products offered are subject to United States law and the AncestryDNA Terms and Conditions and Privacy Statement.

    To find out more information about the AncestryDNA product please continue to dna.ancestry.com or return to ancestry.co.uk or ancestry.ca.”

    #1390
    Profile photo of Ina
    Ina
    Participant

    I just tried their 20% off offer too but that didn’t work for me either (you have to live in the US). Will I just have to pay the full price or does any of you know what to do? @admin ?

    #1389
    Profile photo of Ina
    Ina
    Participant

    Have any non-American members succeeded in claiming the offer? I followed the link through DonorChildren.com and was about to make my purchase when I discovered that the only country I could select was the United States of America. Scrolling up I noticed that they call the product “U.S. Discovery Membership (Semiannual Subscription)” and I <i>swear</i> that I followed the link from here and clicked on the right things.

    #1367
    Profile photo of Ina
    Ina
    Participant

    @matt I ordered my kit from 23andme just two weeks before their health report was banned and I know for sure that the new test they do after the ban (called v4) isn’t compatible with the current system on FTDNA (I buyed the autosomal transfer and tried to upload my data from 23andme without luck. Customer service confirmed that it wasn’t possible to transfer v4-data).

    I do know of two donor brothers but I haven’t had much contact with them and find it embarrassing to ask them for saliva for a Y-chromosome test (even though I would really like one). If I should only ask one of them to help me out with ONE test, which one should it be? (23andme, FTDNA, Ancestry?)

    #1366
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    Ina
    Participant

    Great! Thank you for contacting Ancestry to get an answer.

    #1362
    Profile photo of Ina
    Ina
    Participant

    Ps. How long does the offer run?

    #1361
    Profile photo of Ina
    Ina
    Participant

    Thank you for the reply. That was what I thought but I just need to make sure. In case it surely is a onetime payment (I’m not interested in the extra features whatsoever) I’m pretty sure I’ll take the offer – and of course I’ll go through the DonorChildren link to support the site!

Viewing 8 posts - 1 through 8 (of 8 total)